Find answers to all of our most frequently asked questions here on our FAQs page.
How much does delivery cost?
COVID-19 - Will your delivery team adhere to social distancing?
How does your delivery team adhere to social distancing guidelines?
I'm worried about Covid -19 - how do I know my bed is safe to have in my home?
My home has awkward access, can you still deliver my bed?
Where will you leave my bed when it's delivered?
What happens if I make the wrong mattress choice?
Do your beds come with guarantee?
Can I choose what time of the day I receive my delivery?
Will I need to stay in all day and what time are deliveries made in between?
What happens if I am out when my bed is delivered?
Will you take my old bed away for me?
Will you carry my new bed upstairs and into my bedroom for me?
Where are your beds made?
How long does delivery take?
Do you offer faster, express delivery options?
Once I've placed my order, what happens if i need to change it, for example to add something on or i need my bed sooner?
What happens if I need to cancel my order?
If you willingly cancel your order prior to delivery of your goods, you will need to pay us for any losses and costs we suffer because of your cancellations. There is a minimum 25% handling charge on all cancelled or returned orders.